Privacy POlicy

Introduction

Sport Inclusion Australia (SIA)is a National Sporting Organisation established in 1986 to assist the inclusion of people with an impairment, primarily an intellectual impairment into the mainstream community using sport as the medium.

SIA is the Australian member of Virtus, World Intellectual Impairment Sport.

Virtus Oceania Asia Games 2022 is a major sporting event managed by Sport Inclusion Australia. The Oceania Asia Games Organising Committee (OAGOC, we, our, us) was established in 2022 to plan, organise and deliver the Virtus Oceania Asia Games 2022.

SIA and OAGOC are committed to protecting the privacy of personal information it collects, holds and administers.

We recognise the essential right of individuals to have their information administered in ways which they would reasonably expect.

SIA and OAGOC collects and manages personal information in the course of performing its activities, functions and duties.

The way in which OAGOC manages personal information is governed by the Privacy Act 1988 (Cth) (as amended) and other relevant legislation (Acts).

This policy describes generally how any personal information SIA and OAGOC collects from you or that you provide to OAGOC will be held, used, processed or disclosed by SIA and OAGOC.
If you have any queries relating to data protection matters or if you would like a copy of this privacy notice in another format (for example: audio, large print or braille) please contact us at info@oagames2022.org

What is “personal information”?

For the purposes of this policy, ‘personal information’ is any information or opinion (including information or an opinion forming part of a database) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion — whether the information or opinion is true or not, and whether or not the information or opinion is recorded in a material form.

Collection and use of personal information information”?

We collect your personal information so that we can use it for one or more of the following purposes:

Responding to your requests or enquiries (including enquiries seeking approvals, and media, marketing and communication-related enquiries) and providing you with any publications, information or other services requested by you;
Assessing your application for volunteering opportunities;
To enforce our legal rights or otherwise comply with our legal obligations;
To enforce any ticketing terms and conditions or otherwise enable the allocation, sale, resale, transfer and/or exchange of tickets;
To enable the proper maintenance and/or operation of the any OAGOC website or application, ticket website or application, any physical ticket sale facilities, and any ticket sale facilities provided by telephone;
Communicating with you during the course of your business or other relationship with us;
Managing our subscription service;
Where necessary, maintaining and updating our records;
Making our website easier for you to use and providing you with access to all parts of our website;
To notify you about matters relating to the Virtus Oceania Asia Games 2022, including matters relating to the timing of sessions or change of any relevant details;
Notifying you of important changes or developments to our functions, activities, services or our website;
Administering, supporting, improving and developing our business and services;
To protect the rights, property and security of others;
Any other purpose which relates to or arises out of requests made by you;
If you enter one of our competitions, processing and assessing your entry, awarding the competition to the winner and undertaking any activity connected to the competition;
If you lodge a complaint with us, processing and responding to your complaint;
Doing anything which you authorise or consent to us doing; and/or
Taking any action which we are required or authorised by law to take.

What kinds of personal information do we collect?

The kinds of personal information we collect may include, but are not limited to:

Personal information provided when you seek to volunteer with us;
Personal information provided when you seek to purchase tickets from us, including any preferences that you select during the application for tickets or purchase process;
Information about ticket holders, including information about any person to whom tickets are passed;
Contact and identification details of any third party that you have authorised to negotiate or provide your personal information on your behalf (including any attorneys appointed by you under power of attorney);
Your social media identity and posts including, but not limited to, Facebook, Instagram, Twitter, TikTok, YouTube and LinkedIn;
Any correspondence between you and us;
Any other personal information provided to us when you make an enquiry, request information, respond to marketing, enter into one of our competitions or lodge a complaint.

How do we collect personal information?

As far as possible, we will collect personal information directly from you, for example when you:

Request information or contact us through our website, social media, telephone and/or fax;
Correspond with us in writing (such as letters or emails);
Provide your business card or other documents to us (such as contracts, tender documents or your resume);
Make a purchase through our network which includes the ticket website and, whether owned or operated by us, or our ticket agent;
Have any other dealings with us including but not limited to social media, telephone, in person or through correspondence; and/or
Provide any other personal information to us when you make an enquiry, request information, respond to marketing, enter into one of our competitions or promotions, complete a survey or lodge a complaint.

However, in certain circumstances, we may collect your personal information from a third party, for example:

Government agencies;
Our professional advisers;
Our contracted service providers;
Any other organisation with whom we do business.

Cookies

We use cookies and similar technologies to collect certain data while you are browsing our sites or services of other organisations that we work with.

Cookies are small text files that are placed on your computer by websites that you visit. They are necessary in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

To ensure that we give you the best possible experience on the website, simple text files called ‘cookies’ are used which sit on your computer.

These cookies will never contain any sensitive information. They are used only by OAGOC or the trusted partners with whom we work.

You can choose to accept or decline cookies. Please be aware that disabling cookies completely means that certain personalised features will not be provided.

Cookies can also be used to analyse how a website is used, to count the number of visitors, to learn how the website may be improved. All tracking data and website usage are stored anonymously and cannot be linked back to individual website visitors. These cookies are called analytics cookies

Please read our Cookie Policy for more details about how we use this data.

Why are cookies used?

Cookies may be used for many different purposes. For further detail and information please read our Cookie Policy.

In the first place, cookies can be required to make the website function properly. For example, without cookies, it would be difficult to make a website remember that you have logged in or visited the website before, or in the case of this website, accessed the media hub. These are called required cookies.

Some cookies are not set by us, but by other sites which provide a service or functionality on our website. These ‘third party’ cookies may require you to visit the websites of these third parties to manage, delete or block them.

We rely on the basis of explicit consent for our use of cookies.

Disclosure of personal information

In carrying out our functions, duties and activities, we may disclose your personal information to any of the following agencies; these agencies will deal with your personal information in accordance with their own privacy policies:

Business partners and sponsors;
Delivery Partners (Virtus, Australian Federal Government, State of Queensland, Brisbane City Council)
Our employees;
Bodies to which we are authorised or required by law to disclose such information (for example, various State and Federal departments, public sector bodies, government agencies and law enforcement agencies);
Security and other agencies for the purposes of conducting security accreditation checks (Accreditation Background Check).
To our professional advisers, contractors or service providers who we have engaged or appointed to carry out, or advise us with respect to our functions, duties or activities;

Any parties with whom we have entered into an arrangement (for example, a joint venture partner or contractor) for the carrying out of our functions, duties or activities;
Promotional organisations for the purposes of these organisations promoting events or tourism in Queensland;
Suppliers we engage for data processing and other administrative and support functions;
Any specific parties which we have advised you of at the time the relevant personal information is collected;
National and international sporting bodies or authorities to whom we are required to provide information (including, but not limited to, at the conclusion of the Virtus Oceania Asia Games 2022);
Develop statistical or analytical information in relation to the sale of tickets and operation of the Virtus Oceania Asia Games 2022 for the purpose of review of the impact and effect of the Virtus Oceania Asia Games 2022;
Virtus Sport or the International Paralympic Committee;
The Australian Federal Police or the Queensland Police Service;
Any party that acquires our rights or assets; or
Any other entities, with your express or implied agreement.

The entities may in turn disclose the personal information we provide to them to other parties.

These other parties include charitable, marketing, promotional and tourism entities, as well as any other person required by law, including interested parties such as Virtus; Paralympics Australia; Brisbane City Council; and the State of Queensland.

Direct marketing materials

We would also like to undertake profiling of the impact our marketing activities have across the country, to ensure we are reaching a wide audience.

To enable us to do this we would also like to collect personal information that includes your name, email address, country of residence and postcode.

If you opt in, we may send you direct marketing communications and information about products and services that we consider may be of interest to you.

If you agree to the receipt of such communications, you acknowledge that they may be sent in various forms (including but not limited to mail, SMS, email, EDM) and in accordance with all applicable laws.

If you indicate any preference as to how you wish to receive any communication, we will take reasonable steps to use that method where practical.

You do not have to provide this information and we would only collect this with your consent. You have the right to withdraw your consent at any time. Please refer to the ‘your privacy rights’ as detailed by the Australian Government’s Office of the Australian Information Commissioner.

You may elect to opt-out of receiving direct marketing communications from us at any time by contacting us at the details set out below or otherwise using any relevant opt-out facility provided.

Upon doing so, we take all reasonable steps to ensure that you are removed from our mailing list.

Please contact us at info@oagames2022.org if you believe that any transmission sent to you has been sent to you other than in accordance with this Privacy Policy or in breach of any law.

Storage of personal information

We take reasonable precautions to deal with your personal information lawfully and to protect it against loss, and unauthorised access, use, modification, disclosure or other forms of misuse.

Some examples of the safeguards we use to protect your personal information include:

Password protection on our computers
Restricted access to our offices
Induction and training for our employees on information security and confidentiality procedures
Regular backup of our databases

We cannot however guarantee the security of any information you provide to us in an email or in online form while it is being transmitted to us, because the internet is a potentially unsecure method of information. Any transfer of information from you to us is at your own risk.

Whenever you voluntarily post private information in public areas of the website, you should be aware that such information can be accessed by the public and may in return be used by others to send you unsolicited communications.

We recommend that you exercise discretion in deciding what information you post in public areas of the website.

Disclosure to overseas recipients

Any personal information that you provide us or we otherwise obtain from you may be transferred to or stored in a destination outside of Australia.

Furthermore, it may also be processed by staff operating outside of Australia who may not be employed by us but who have entered into a contract with us in relation to the processing of the relevant personal information.

By submitting personal information to us you expressly consent to us transferring, using, storing or processing all such personal information to relevant international third parties.

We will take all reasonable steps to ensure that any personal information submitted to us is stored, used or processed securely when transferred to any third party.

Access to your personal information

If you wish to have access to any documents held by us which contains your personal information, please contact us at info@oagames2022.org

Please note that we may ask you to make your request in writing and provide us with evidence of your identity, and that under some circumstances under the Act or other legislation, we may not be able to provide you with the access you requested.

See “OAGOC Privacy Contact Details” on how to contact us.

Complaints & withdrawal of personal information

If you have a complaint about how we have handled your personal information, or you would like to withdraw your consent, access or rectify your personal data, please contact us at info@oagames2022.org.

Please note, if you have a complaint, we will ask you to lodge your complaint in writing.

OAGOC will within 45 business days of receiving your complaint, investigate the circumstances of your complaint and provide you with a response.

OAGOC privacy contact details

By post at: Sport Inclusion Australia, 4 Lowry Place, Benalla VIC 3672

By email: info@oagames2022.org

By phone: + 61 0490 410 813

Changes to the privacy policy

We may from time to time make changes to this Privacy Statement. If we amend this statement, we will post the amended statement on our website.

This Privacy Policy was last updated Wednesday 1 June 2022.